Poka is a core enabler of Tyson's Productivity System (TPS) program for better connecting operators to one another. It allowed them to share best practices more effectively in engaging formats in over 50 languages, enriching their training and personal development journey and bringing them information faster, digitally. Ultimately, Poka provided excitement for operators to own the journey and put the best product on shelves, and drove the culture of Continuous Improvement.
A high level view of the architecture put in place between the various systems at Tyson, as a result of the integration set up between Poka and their LMS system, Workday.
Workday was used at Tyson for team member management, capturing changes in the front line team structures and personnel information. Tyson's integration task force included individuals from the corporate level bringing in the vision, stakeholders from the shop floor with their ears on the ground and members of the Poka team providing guidance and strategic alignment.
"They have been tremendous!" says Julian. With the few manual interventions and steps, scalable integration was key to a successful outcome. Julian adds, "We have found that Poka brilliantly did not build itself to replace other solutions—by design, it interacts effectively with [other systems]. Its open API capabilities provide flexibility in how the data is structured."
The integration resulted in easier, more robust tracking of skills and work instruction/SOPs assigned, viewed, and endorsed for completion at Tyson all through Poka’ Skills & Knowledge management capabilities, managed and accessed through the Workday LMS system.
The integration resulted in team member records in Workday accurately and comprehensively reflecting their skills assignments, progress and viewing, and endorsements of exam completions captured in Poka—team information was available and accessible across the systems. In addition, the integration was extended to include Power BI, so real-time reporting and analytics were available on a dashboard that showcased Enterprise Training Data for corporate leadership. This is a considerable advancement given that prior to the integration, teams relied on a daily excel CSV dump.
Julian ends saying, “Realizing the value proposition with Poka, we focused predominantly on integrating with Poka's Skills and Learning feature, but we have been leveraging Poka in many other areas—that's a tale to tell. Equipment knowledge management and master data are updated and synced daily. Poka's robust Forms and Checklists feature aligns with our maintenance data capture needs and which allows us to monitor process controls, track any issues up to its resolution and aggregate the entire process in comprehensive reports for leadership.”