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Webinar

The Hidden Cost of Inconsistent Work Instructions

Topic: Connected Workforce

A passed audit feels like proof that your operation is consistent. It isn’t. It’s proof that, on the day someone was watching, three shifts happened to look close enough to the same thing.

Underneath every audit finding is a longer list of costs nobody puts on a slide: rework that never gets logged as rework, tribal knowledge that walks out the door with your most experienced operator, retraining time nobody budgeted for, and quality escapes that get caught downstream instead of at the source. The finding is the visible tip. These are what’s actually underneath it.

Watch François Gauthier-Drouin and Rodrigo Martinez in a conversation about where these hidden costs come from, why they surface right before an audit, and what closing the gap between your documented procedure and your shop floor actually takes.

In this webinar, you’ll learn:

  • Why passing an audit doesn’t mean your operation is actually consistent
  • The four hidden costs hiding beneath every audit finding
  • Why audits trigger version reconciliation panic, and what that reveals
  • What a real single source of truth for work instructions looks like
  • How to run your own audit-readiness self-assessment

Meet our Speakers

francois drouin gauthier headshot

François Gauthier-Drouin
Enterprise Customer Success Manager

Brings 9 years of experience in manufacturing environments, in both consulting and engineering leadership roles. He holds diplomas in both Mechanical Engineering and Computer Science, providing him an excellent understanding of technology and its use on factory floors. At Poka, he acts as an Enterprise Customer Success Manager, helping a portfolio of 15 enterprise-level customers reach their full operational potential using the platform.

rodrigo martinez headshot

Rodrigo Martinez
Sr. Solutions Consultant

Rodrigo spent 13 years in automotive manufacturing before moving into solutions consulting, working as an operator, process engineer, ISO auditor and Production Engineering Manager. He has sat on every side of the work instruction process, writing them, following them and auditing them. At Poka he helps manufacturers connect frontline execution to measurable results.