Industrial AI for Connected Work: Your Frontline, Augmented
Poka industrial AI brings AI directly into the connected worker platform, including Poka Assistant, pre-built AI agents, a no-code AI Studio for custom agents, and MCP Server integrations with Copilot, ChatGPT, Claude, Gemini, and more.
Answers are grounded in your own work instructions, issues, and plant data, giving frontline teams trusted help in the flow of work.
3,000+ Global Rollout Success Stories
What Is Industrial AI?
Industrial AI is AI built for the realities of industrial work.
Unlike general-purpose AI, it is grounded in the knowledge, workflows, systems, and controls that shape operations.
For industrial AI to work on the frontline, it must:
- Be grounded in operational knowledge, from work instructions to troubleshooting history.
- Live inside the workflow, delivering help where work happens.
- Provide contextual guidance that helps people understand, decide, and act.
- Be governed and auditable, with permissions, controls, and traceability built in.
- Connect to operational systems and the data and processes that run the business.
- Be more than a chatbot, combining AI models with operational knowledge, workflows, and data.
At Poka, industrial AI starts with the operational knowledge organizations have built over time, then applies AI to make that knowledge more accessible, actionable, and useful.
Why Industrial AI Matters at the Point of Work
Industrial work generates enormous amounts of knowledge and data, but getting the right information to the right person at the right moment has always been a challenge. Industrial AI can close that gap by bringing intelligence directly into the workflow.
Make operational knowledge accessible instantly
Frontline workers get immediate access to procedures, troubleshooting guidance, and institutional knowledge, without searching documents or waiting for someone else to answer. Poka customers see 57% faster new-hire onboarding.
Accelerate problem-solving
Workers move from spotting a problem to knowing what to do next, with guidance based on past resolutions and the situation at hand. Poka customers report up to 50% less downtime.
Turn operational data into actionable insight
Instead of leaving valuable information buried in reports and systems, industrial AI can help people identify patterns, surface important issues, and understand what deserves attention.
Scale knowledge across your operation
Share expertise consistently across plants, teams, shifts, and languages, and reduce dependence on a few experienced people. Poka supports 41 languages across 3,000+ factories.
Connect intelligence to the systems that run the operation
The value of industrial AI increases when it can work with the systems and processes already running the business. Connecting AI to operational systems creates a path from insight to action, rather than simply generating another answer on a screen.
How Poka's Industrial AI Works
Poka brings industrial AI into the flow of frontline work through a combination of AI assistants, agents, knowledge tools, and connected systems.
Together, these capabilities help workers access knowledge, solve problems, surface insights, and take action.
Access Knowledge
- Poka AI Assistant gives frontline workers instant answers grounded in operational knowledge, reducing disruptions to work.
- AI Knowledge Creation instantly converts legacy content and tribal knowledge into digital work instructions and training content for easier standardization and sharing.
- AI Transcription and Translation accelerate the conversion of spoken or existing content, making it accessible to every team member.
Reason, Guide, and Act
- AI Agents work alongside the AI Assistant to guide workers, analyze operational information, and take action with operator approval.
- AI Studio lets you build agents for your specific processes, workflows, and operational needs, with no code and no AI application to build from scratch.
- Smart Duplicate Detection identifies potential duplicates as information is entered to maintain higher-quality operational data and reduce the downstream effort.
Connect
Model Context Protocol connects Poka to the enterprise AI your teams already use, including Microsoft Copilot, ChatGPT, Claude, or in-house assistants. It uses MCP, an open standard, so no custom integration work is needed. Permissions and governance apply to every request.
MCP creates a path from operational knowledge and insight to action across your broader technology environment. Poka also connects to ERP, MES, CMMS, and QMS systems through Poka Automate and the Poka API. Learn more about Poka integrations.
Governed by default: Every answer shows its source, agents act only with operator approval, and every action is logged under Poka's SOC 2 Type II and GDPR controls.
Top Industrial AI Use Cases Across Real Plants
+3,000 sites leverage Poka's Industrial AI for daily huddles, troubleshooting, and work instructions, and more.
AI Work Instructions
Turn tribal knowledge and legacy content into work instructions instantly with AI. Then, give workers AI-assisted guidance in their own language, when they need it.
Faster Troubleshooting: Problem-Solving Agent
When a line goes down, the Problem-Solving Agent guides operators to a fix using past resolutions, and the Similar Issues Agent shows if it's been solved before.
Trend analysis: Analytics Agent
Spot patterns across lines and shifts before small issues turn into new ones.
We envision a future where every frontline worker can reach their full potential—empowered, augmented, and increasingly autonomous through AI.
CEO @ Poka, An IFS Company
Go deeper on industrial AI
Want to learn more about industrial AI?
Explore the Poka blog and resource center, or check out some of our most popular content on the subject.
Explore Strategic Questions
See Industrial AI in Action
Frequently Asked Questions About Poka Industrial AI
Industrial AI is AI trained on real plant data, not the open internet. Poka's AI uses your own work instructions and shift data to answer questions. That makes it safe for regulated industries like manufacturing, energy, and mining.
Yes. Poka's Industrial AI works in manufacturing, energy, and mining sites. It connects to the systems and data you already have. The same tools work across every industry.
AI can create digital work instructions from old content. It can summarize huddle board data and guide workers through troubleshooting. It can also spot trends before small issues turn into downtime. Poka's Industrial AI does all of this automatically, right where your team works.
Yes. Poka's AI Agents can pull up the right work instructions and checklists for a new product run automatically. The AI Assistant answers setup questions in the moment. That cuts the time technicians spend hunting for changeover steps.
Industrial AI can turn manuals and videos into training content, automatically. It delivers that training in each worker's own language. New hires learn faster, and don't have to wait on a trainer.
No. Industrial AI is the AI itself, while AI operations software is the platform it runs inside. Poka combines both. AI Agents, an AI Assistant, and AI summaries are built directly into your work instructions and training tools.
Yes, you can build your own AI assistant on an LLM. But an LLM alone won't give you years of plant data, proven rollout methods, or built-in governance. Poka already includes all of that. An LLM is one ingredient. A connected worker platform is the full meal.
Poka's AI pulls answers directly from your own work instructions, troubleshooting guides, and past data, not the open internet. That means every answer can be traced back to a real source. Hallucinations are rare, and the system is built to prevent them by design.
Make every shift your best shift with Poka AI
AI assistants embedded in the flow of work drive a 14% average productivity gain, and 35% for newer workers.
- AI assistants embedded in the flow of work
- 77% reduction in work instruction creation time
- Create content 77% faster, and scale 630% more
- Make every shift your best shift with AI-powered support
- Proven results, backed by measurable performance data
Poka has quickly become part of our daily operations and is helping to capture best practices in a centralized, easy-to-access knowledge base.
Head of Manufacturing IT