The Role of Frontline Workers in World Class Manufacturing

Wednesday January 22, 2020
9 am EST/3 pm CET

Every World Class Manufacturing (WCM) system has a pillar dedicated to people development, reflecting the importance of ensuring workers are trained to standard. But frontline workers need more than periodic, formal training events to achieve world class excellence.

Tetra Pak, an award-winning leader in Total Productive Maintenance (TPM), understands this truth and is committed to making sure its people are supported and enabled as part of the company’s digital transformation. Building on a mature and successful TPM practice, the packaging giant began a pilot last year to capture the knowledge and best practices of senior operators nearing retirement and improve workforce efficiency by digitalizing processes.

In this complimentary 60-minute webcast presentation, the presenters will share:

  • The fundamentals of WCM
  • The role of digital tools in supporting WCM
  • Best practices from Tetra Pak’s journey
  • Advice on how to best engage workers to drive performance
  • Top requirements when considering a performance support application

Johan Lantz Global World Class Manufacturing Integration Manager, Tetra Pak
Yannick Haeck VP Customer Success, Poka


Johan Lantz is a Global World Class Manufacturing leader within the world's leading food processing and packaging solutions company, Tetra Pak, with more than 50 factories worldwide.Johan has an MBA from Probana Business School in Copenhagen, Denmark, and is also certified in multiple TPM, Lean and Six Sigma methodologies. During Johan’s career he has acquired extensive experience of how to efficiently operate the Supply Chain and Manufacturing, by previously working for some of the leading Automotive Glass Manufacturer’s, Pilkington, and Food and Beverage Manufacturer’s, Nestlè.

Yannick Haeck is Vice President of Customer Success at Poka. In this role he oversees the professional services, customer success and customer support teams and is responsible for ensuring Poka customers derive maximum value from the application. His 15+ years of experience leading professional services organizations has become the foundation for Poka's best practice methodology for accelerating customer on-boarding and driving adoption.

The Role of Frontline Workers in World Class Manufacturing

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