Available and proactive, our Change Management and Implementation specialists help you develop a plan of action and follow-up to ensure Poka's success in your organization.
Your Customer Success Manager ensures that Poka meets your expectations And helps you integrate best practices into your business according to a proven methodology.
8-week onboarding methodology with an assigned Customer Success Manager
Weekly calls with the Customer Success Manager
An assigned Onboarding Specialist
An assigned Customer Success Manager
Remote activities to optimize onsite visits
Onsite activities and workshops (2-3 visits)
Governance and support activities